NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Super friendly team who can’t do enough for you. For a slightly quirky break from the usual Hilton’s and others typical of corporate travel - this was a nice change. The food was limited choice but great (blackened burger was so good I had it 3 times!) The breakfast was less compelling but more due to the buffet food sitting for quite some time. A great variety though and super friendly service. The two things I would say could improve it (but weren’t detrimental) were (1) put a mini fridge in the rooms, it was frustrating not to have anywhere to keep drinks or milk cool (2) please install a proper coffee machine in the restaurant / bar - not being able to provide a proper coffee with breakfast or afternoon felt a little out of kilter with the rest of the vibe of the hotel (and add extra capsules in the rooms!) The free shuttle service, especially at weekends was amazing. I didn’t know what to expect but was genuinely pleased. Thank you

We enjoyed our stay here. I liked the modern aesthetic, the room was very clean and the beds are super comfy. The rainfall showerhead and toiletries were lovely. The pool area is beautiful though we didn't use it on this stay. The staff was pleasant enough. Location is convenient.

I liked the location of the property and how it was a good distance from local attractions. It was really well taken care of and the rooms were nice and clean. Wish there was AC control, couldn’t seem to get the fan to operate.

Everything was fantastic except the Booking.com needs to update their site saying it has stuff in their room is what it does not come with fireplaces in the rooms and bars in the room among other stuff but otherwise it was

The staff was extremely kind and accommodating. I cannot brag enough on Quentin, "Q" - he was PHENOMENAL!!! The chef was extremely kind as well, and they really made the night special.